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MGI Privacy Policy About your privacy "Personal Information" is defined in Canada's Personal Information Protection and Electronic Documents Act ('PIPEDA') as information about an identifiable individual, though it does not include the name, business title, business address or telephone number of employees. Our ten privacy principles Mardon Group Insurance is dedicated to maintaining the accuracy, confidentiality and security of your personal information. In this regard, we have adopted the following ten principles, based on the Personal Information Protection and Electronic Documents Act ('PIPEDA').
Why we collect and use personal information Collecting personal information about you is essential to our being able to provide the products and services that best meet the needs of both yourself and/or authorized third parties ("Client"). While the personal information we collect may come directly from you, it may also be provided by third parties (such as employers, insurance companies, insurance brokers or agents, credit organizations, motor vehicle and driver licensing authorities, financial institutions, medical professionals, etc.). Personal information may be used:
Personal information may also be used for other purposes, subject to obtaining your prior consent for such use. Consent to use personal information Consent may be obtained in various ways. We may obtain your express consent or we may determine that consent has been implied by the circumstances. Express consent could be in writing (for example in a signed consent, e-mail or application form), or verbally in person or over the telephone. When we receive personal information from you that enables us to provide you with a requested product or service, your consent to allow us to deal with that personal information in a reasonable manner would be implied. If you need to provide personal information about other individuals (such as employees, dependants, a spouse, etc.), you must obtain their consent for these purposes prior to your disclosure to us. Providing us with your personal information is always your choice. When you request services from us, we ask that you provide information that enables us to respond to your request. In doing so, you consent to our collection, use and disclosure to appropriate third parties of such personal information for these purposes. You also authorize us to use and retain this personal information for as long as it may be required for the purposes described above. Your consent remains valid even after the termination of our relationship with you, unless you provide us with written notice that such consent is withdrawn. By withdrawing your consent, or by not providing it initially, you may limit or even prevent us from being able to provide you or an authorized third party (such as an employer) with the products or services desired. In certain circumstances, consent cannot be withdrawn, such as where personal information is required for policy issuance or renewal, insurance underwriting or claims administration of current policies. There are also legal exceptions where we will not need to obtain consent or explain the purposes for the collection, use or disclosure of personal information. For example, this exception would apply if there is an emergency that threatens the life, health or security of an individual, or if we must comply with a court order. Sharing personal information with others We are not in the business of selling client lists or personal information to others. In providing our services, we may need to disclose the personal information we collect to affiliates, successors and other service providers or agents who perform various functions for us (such as underwriters and claims adjusters). As Mardon Group Insurance continues to develop and grow, we may buy or sell parts of a business. As our businesses consist primarily of client relationships, information regarding the particular accounts or services being purchased or sold could include personal information and be one of the transferred business assets. In certain circumstances, we may be required to provide personal information to third parties for legal or regulatory purposes. We may also use personal information to assess your future needs and to offer the products and services that may best meet those needs, from us, our affiliates or reputable organizations selected by us. If you do not wish to receive these offers or such information, please contact our Privacy Officer as outlined below in the contact information section. Keeping information accurate It is important that your personal information is accurate and complete. Having accurate information about you enables us to give you the best possible service. You have the right to access, verify and amend the information we have about you. We rely on you to keep us informed of any changes, such as a change of address, telephone number or any other circumstances - simply contact your Customer Service Representative or Account Executive. Despite our best efforts, errors occasionally can occur. If you identify any personal information that is out-of-date, incorrect or incomplete, please inform us right away and we will endeavour to make the corrections promptly and to use all reasonable efforts to communicate these changes to other parties who may have inadvertently received incorrect or out-of-date personal information from us. How we safeguard personal information At Mardon Group Insurance, we employ physical, electronic and procedural safeguards to protect our systems and all personal information under our control against unauthorized access and use. All safety and security measures are appropriate to the sensitivity level of the information collected. Our service providers and agents are required to maintain Client confidentiality, and may not use the information for any unauthorized purpose. Our team members are governed by strict standards and policies to ensure that personal information is secure and treated with the utmost care and respect. Privacy and the Internet The Mardon Group Insurance web-site may contain links to other third party sites that are not governed by this privacy policy. Although we endeavor to link only to sites with high privacy standards, our Privacy Policy will no longer apply once you leave this website ("mgins.ca" or "mardongroupinsurance.com"). We are not responsible for privacy policies employed by third parties. We suggest, therefore, that you examine the privacy statements of those sites to learn how personal information may be collected, used and/or disclosed. Contact information Please contact our Privacy Officer if you have any unresolved enquiries or concerns about our Privacy policies and practices. Our Privacy Officer can be contacted as follows:
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